FAQ

This page provides the answers to questions which we are frequently asked.
In case you have any questions, mail them to us at support@claddagh.nl

What is a Voucher and how can I use it?
A Voucher entitles you to a discount. It’s a unique text code.

For Example: CL0409

You can use when making a payment with our Web shop. The amount corresponding with the value of the Voucher will be subtracted from your invoice.

How do I get such a Voucher?
There are two kinds of Vouchers.

  • Open Voucher.
    An Open Voucher entitles anyone using it to a discount. Open Vouchers are advertised on the Web site, stating the discount percentage, availability (for example, to the first 100 customers) and period of currency.
  • Closed Voucher.
    A Closed Voucher entitles you (not just anyone!) to a discount. In this they are similar to an Open Voucher. They also have a fixed value (discount percentage) and period of currency. However, they can be used only once by yourself, or by anyone whom you present the Voucher to.

Cashing in a Voucher or Discount Coupon.
When you have got to the point where after your approval of the conditions on the page showing Purchase Information Step 1.
You pay for your order, you can cash in your Voucher as indicated in Figures 1 and 2.

Figur 1 Figur 2