Claddagh, Celtic Jewellery and Giftshop

January, 2009
Claddagh.nl, Stadhouderlaan 73, 8016CP Zwolle, the Netherlands
Dial: +31 (0)38 4203617
E-mail: info@claddagh.nl
Chamber of Commerce Zwolle: 05032684
BTW (VAT): NL112713130B02

About Claddagh
Claddagh, our company, grew out of our personal love for all things Celtic. Did you realize that Celtic influences in our everyday life can still be seen everywhere? Celtic music, arts and crafts abound and our traditions have, in part, been built on the culture of storytelling Bards. Celtic culture has been a major influence on the present culture of Western Europe. Since we always had a penchant for it we decided to express this feeling. Therefore, in 2004, we started our web shop. Since then we have been present at many festivals and art fairs to present ourselves. We suggest you examine our schedule. Should you be left with any questions, feel free to contact us.

Kind regards, Claddagh.

Our Seal of Approval
Claddagh is a member of the 'Stichting Webshop Keurmerk' [Web shop approval Association].
The 'Stichting Webshop Keurmerk' has been a regulatory organisation in the web shop line of business since 2001. It was established in order to protect customers against shoddy web and mail order shops. It has the authority to approve of web shops offering their ware mainly through the Internet. The web shops carrying the Nederlandse Webshop Keurmerk (seal of approval issued by Stichting Webshop Keurmerk) have to comply with their regulations and are subject to independent audits. On April 17, 2008 the Webshop Keurmerk was itself audited by the Accreditation Council on behalf of the Dutch Ministry of Economic Affairs.
If you’d like to know more about this seal of approval, click here.

Orders
You can order using our online shop you can reach at the following domains.

• http://www.claddagh.nl (top-level domain)
• http://www.keltischewinkel.nl
• http://www.keltische-winkel.nl
• http://www.keltischesieraden.nl
• http://www.keltische-sieraden.nl
• http://www.thecelticshop.nl

Orders using E-mail
In case you’re unable to access our online shop (e.g. in case of work in progress) it’s possible to order by e-mail was well. In that case, please mention.

• The article number
• How many you want
• The paying method you’re going to use (See under Payment Details)
  PLEASE NOTE – NEVER give your bank or Credit Card data in an e-mail message!
• Your name, address and telephone number.

Then, send in your message to sales@claddagh.nl

As soon as we receive your message we’ll be in touch with you to process your order.

Payment Details

• iDeal. (no surcharge)
• PayPal. (no surcharge)
  What is PayPal?
  PayPal is a well established online payment service used by other web shops like eBay. Using PayPal you can make online money transfers to your friends and family, or receive such money transfers. Worldwide, PayPal has some 150,000,000 accounts. You can transfer money originating in your bank account, giro, credit card, or from your PayPal account. For more information on PayPal please visit http://www.paypal.nl
• Credit Card. Visa / EuroCard / MasterCard. (+ 3% surcharge on each transaction)
• Pre-Payment through your Bank or Giro. (no surcharge)
• Automatic Payment into our account. (no surcharge)
• Pay On Delivery. (Netherlands Only) (+ € 10,11 surcharge on each transaction).
  Pay On Delivery is an expensive method, both for you and for us. If at all possible we advise you to choose another method. There are several options and it’s cheaper for you and for us. Still, should you want to Pay On Delivery that’s possible. In that case, your order will be shipped only after it has been verified by telephone.

Suggestion Pay On Delivery.
Please make sure someone is home at the moment of delivery, that sufficient money is at hand and that a valid ID can be produced. Most carrier services will visit a given address three times, or they will leave a message telling you where to collect your parcel.

Notice.
In case of absence, refusal of parcel, or returning a parcel without valid reasons, you as a customer will be invoiced for the cost incurred in shipping, and returning, the parcel.

 Your contribution to shipping expenses.

Delivery
Claddagh will deliver to the following countries only:

Zone 1, free shipping off € 50,00
			Arrival Indication in Working Days
		the Netherlands	1 - 2 working days
Zone 2, free shipping off € 75,00
			Arrival Indication in Workingdays
		Austria	2 - 3 working days
		Belgium	2 - 3 working days
		Denmark	2 - 3 working days
		Finland	2 - 3 working days
		France, and Corce	2 - 3 working days
		Germany	2 - 3 working days
		Ireland	2 - 3 working days
		Italy	3 - 4 working days
		Luxembourg	2 - 3 working days
		Monaco	2 - 3 working days
		Spain, and Balearic Islands	3 - 4 working days
		Sweden	2 - 3 working days
		United Kingdom	2 - 3 working days
Zone 3, free shipping off € 100,00
			Arrival Indication in Workingdays
		Azores	4 - 5 working days
		Latvia	4 - 6 working days
		Portugal	4 - 5 working days
Zone 4, free shipping off € 150,00
			Arrival Indication in Workingdays
		Bulgaria	7 - 9 working days
		Czech Republic	5 - 6 working days
		Hongary	6 - 7 working days
		Poland	5 - 6 working days
		Romania	7 - 9 working days
		Slovak Republic	7 - 9 working days
		Slovenia	7 - 9 working days
Zone 5, free shipping off € 250,00
			Arrival Indication in Workingdays
		Cyprus	5 - 7 working days
		Estonia	10 - 12 working days
		Greece	5 - 7 working days
		Lithuania	10 - 12 working days
Zone 6
			Arrival Indication in Workingdays
		Albania	7 - 9 working days
		Andora	2 - 3 working days
		Balarus	10 - 12 working days
		Bosnia-Herzegovina	7 - 9 working days
		Canary Islands	6 - 8 working days
		Croatia	7 - 9 working days
		Faeroe Islands	2 - 3 working days
		Gibraltar	4 - 6 working days
		Greenland	3 - 5 working days
		Guernsey (Channal Islands)	6 - 7 working days
		Iceland	4 - 5 working days
		Jersey (Channal Islands)	6 - 7 working days
		Liechtenstein	3 - 4 working days
		Macedonia	7 - 9 working days
		Malta	5 - 7 working days
		Moldavia	10 - 12 working days
		Montenegro	7 - 9 working days
		Norway	3 - 4 working days
		Rusian Federation	10 - 12 working days
		San Marino	5 - 7 working days
		Serbia	7 - 9 working days
		Switzerland	2 - 3 working days
		Turkey	8 - 10 working days
		Ukraine	10 - 12 working days
		Vatican City State	5 - 7 working days

Orders will be shipped by us as soon as we receive them and the method of payment has been approved by GlobeCharge.